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Leveraging Identity and Access Management Technology to Accelerate Emergency COVID-19 Vaccine Delivery

George A Gellert*

Background: COVID-19-related vaccine demand and delivery volume challenged delivery organizations as few crises have. Imperatives to ensure security of patient information, defend against cyber security threats, and accurately identify/authenticate clinician identity for patients remained. Creative deployment of Identity Access and Management (IAM) and Single Sign-On (SSO) to accelerate operationalization of a vaccine delivery center.

Methods and results: Innovative application of existing IAM/SSO technology implemented greatly accelerated vaccine delivery. Secure access enabled by IAM enabled a rapid expansion (25 minutes) for 500 new vaccine delivery personnel to be identified and authenticated during a pandemic peak.

Conclusion: Existing digital identity solutions enabled a vaccine delivery organization to accelerate secure identify management during COVID-19. Existing IAM investments and capabilities can greatly accelerate standing up emergent vaccine delivery capabilities and delivery sites within clinical service delivery and public health organizations.